Tag: emergencies

North Dreadful

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The next day

Thursday afternoon we went for a dog walk, and while we were out it got even hotter and more humid. When we arrived home, we jumped in the pool. I put my iPhone well away from the water because we all know that iPhones are easily ruined and had to get out of the pool to answer my phone when it rang.
There is a certain style of customer service which is employed for especially valuable customers, either to handle a high profile person or to remedy a past problem. I received the call and immediately heard the urgency in her voice and went inside to take notes.
In her eagerness to help me, “Deb” kept accidentally calling me by my first name, then hurriedly correcting herself and calling me “Mrs….” As it turns out, we are just high profile enough, and had just enough of a problem to fall into both categories, so “Deb” was giving it her all and going to fix everything.
At the same time I started getting texts from my husband, the Medium Cheese (he is why we warrant the special treatment). I had to juggle the phone, continuing with “Deb” and letting the Medium Cheese know that he was making my iPhone buzz in my ear during my phone call. My texts to him say, “Getting smothered right now…like a Persian cat rubbing your legs right after you slathered them in lotion.”
By the time our conversation was finished, I was shivering and took a hot shower. We even had plans to go out to dinner. I got out of the shower to find the house was fully engulfed in a violent storm, with thunder, high winds and driving rain. In the midst of texting the Medium Cheese (who was on his way home on a Metro North Train) about the storm, the power went out.
I next wrote, “The long conversation with the Persian cat means my phone is almost dead.”
The Medium Cheese’s train then stopped. “We will have to sit in Chappaqua ’for a few minutes,’” he wrote. “Which means they don’t know.”
The source of the delay was a tree on the tracks, and I was advised to fetch the Medium Cheese from the train station in Chappaqua.
Turning right out of our driveway we encountered the first downed tree across the road almost immediately, at the top of our next-door neighbor’s driveway. Reversing, we discovered another mess of downed trees tangled in power lines about a quarter mile in the other direction. There was another way out, and we took it, but our way was blocked by another large tree which had pulled down the power lines. We reversed again, and made our way on the last possible route. This final attempt ended when we found the road blocked by a very large tree, about two miles from the red barn where we live. The Medium Cheese had to find his own way back. We were trapped.
The only way back was to re-trace our route, and when we got there we got busy lighting candles and deciding what we would eat, given that the dinner plan had been to eat out so we had nothing on deck. We ate the potstickers from the freezer and as much ice cream as we could. 
The Medium Cheese never made it home. His train was over an hour late, but he couldn’t get past the downed trees from the other direction, either. He went and found a hotel.
I checked the NYSEG web site before bed (having mostly recharged my phone in the car), and saw their estimate that the power on my road would be restored by 3:00 pm the next day. This gave our minor emergency an ending, in the near future, and made the situation seem like a non-event.
We woke to a stuffy, quiet house. I was quite awake before six, and walked a dog, and checked on the status of the fallen trees. Overnight road crews had removed the obstacles and our daily newspaper had been delivered. We cooked up all the bacon and fried some eggs, hard-boiling the rest of the dozen. I checked the NYSEG web site and it had changed the status of our repair to the next day, in the afternoon. The non-event felt like a minor emergency again.
In the afternoon I drove to the airport to pick up our oldest son and he had more friends with him than I had anticipated, so we drove home to our hot, dark house with an over-full car. I gave the houseguests a lesson in flushing toilets with a bucket of water from the swimming pool, and we all had a specific disappointment: there would be no hot showers despite a many-hour plane ride from Europe. Not long after this disappointment, I checked the NYSEG web site and found that the status of our road’s power outage repair had changed from the next day to a blank. I called NYSEG at this point, and spent 25 minutes on hold. I was told that the time was not posted because they no longer knew when power would be restored. We ate out.
That night, I woke at 1:57 am, very hot. I thrashed around for quite a bit, and then my phone rang at 2:25 am. I made motions to answer it, but saw it was a “425” number and decided it was a wrong number. I have had this number for almost two years, but I still get wrong number calls for the old owner of it. I imagine that someday each of us will have one number for our whole lives, but for now, I will still get calls for “Brian.”
I checked the NYSEG site then, and it was still blank.
I managed to get back to sleep.
For breakfast there was coffee (using a French press and bottled water and lighting the gas stove with a match to boil water) and cereal with less-than-ice-cold milk from the cooler. After a few hours of lying around we rallied and went to the grocery store.
On the way we had to detour around the first work crew, addressing the downed trees and power lines closest to our house. A NYSEG crew had commenced work despite the lack of a planned time of completion. We met the second NYSEG crew at work on the other mess of trees and power lines, and we were told by the only guy who didn’t look busy (the grumpily scowling guy standing in the road with no gear, no uniform, no helmet and no sign), “Road closed. You gotta go the other way.” 
I told them to hurry.

Also the next day


How cold and bright and startling is the American supermarket after a few days of no electricity! We replenished the drinking water supply and planned to barbecue. It had come time to buy plastic forks and paper plates as well, since we had run through the dish supply.
I think it was at this point, after the grocery store run but before the power came back that I dropped my iPhone in the toilet. Back when I was teaching at my last teaching job, I used to hear the sounds that high school girls make when they drop their mobile phones in the toilet. My classroom was across the hall from a bathroom, and while they were never supposed to take out their phones except during lunch, they often took advantage of the privacy of a closed bathroom stall. As for me, I did not scream.
As we re-stocked the food shelves and re-organized the coolers, a scheme was devised whereby the overflowing sink full of dishes would be washed by hand using pool water. All of the big pots were filled and set on the stove to boil. The sink was about half full of hot water when the light in the kitchen changed. The hood above the range had come on, for power had finally been restored.
My husband, the Medium Cheese, is also a Relentless Troubleshooter, and by the time we got down to making that dinner, my calls had been forwarded to another phone, and my profile fully installed. It feels almost like magic when technology works, and your pictures and contacts and apps are all there in the new handset. It reminds me that the iPhone is, for me, a nearly perfect device, with exactly three flaws: the battery life is too short, it is not waterproof, and it is made by workers who work under conditions so dire they must be prevented by nets from throwing themselves from their dormitory windows.

Storm victim found in road


 

Cat Panic: Part 2

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The next day, I woke up after having hit the snooze button on both alarms. I had to rouse The Battlefield and deliver it to school by 7:28 am. I had to rouse the Middle Child and deliver it to the train station by 8:24 am. I had to rouse the dogs and walk them up and down the driveway. I did the dishes, fed the cat, and looked at my arm.
Was it even puffier than the night before?    Was it turning red?
It certainly was very tender. None of the wounds themselves looked like anything, but my left arm was painful and swollen.
I cancelled my plans and called the doctor.
Of course, having only moved here in September, I do not yet have a cat-bite-doctor. I have a women’s-parts-doctor, and a dentist, and a dermatologist. I called the Middle Child’s internist’s office. I explained that I had an animal bite on my arm, and that it was swollen and painful, and I wanted to get it looked at that day so I could avoid going to the emergency room.
The nurse on the phone replied, “You need to go to the emergency room.”
To me, the emergency room is for people who were run over by a car, the kid who fell off the monkey bars and broke his arm, the rider who came off her horse, the sous chef scalded by hot oil. You know, emergencies.  “My cat bit me yesterday” is not an emergency, it’s a thing to take care of, today if possible. But not an emergency. An emergency is falling off a ladder, it’s a venomous snake-bite, it’s a tornado, it’s a heart attack, it’s a stabbing. Yesterday’s cat bite is a stupid emergency.
Northern Westchester Hospital (which I passed three times the day before without realizing) is doing some construction in its parking lots, so when you go to the emergency room there these days you get valet parking. Hospital administrators everywhere need to know this important thing: valet parking at the emergency room is the best thing since sliced bread, since the germ theory of disease, since the agricultural revolution, since Skype, since the birth control pill or even since the invention of the Reese’s Peanut Butter Cup.   You drive up. You’re having an emergency! Hurry! You are greeted by a fellow who opens your door, and in exchange for your car he hands you a valet ticket.  You can even leave it running.
Inside, the Northern Westchester Hospital emergency room has a huge waiting area, with chairs for at least 75 people by my estimating glance. Behind a counter sat two pleasant, cheerful staffers, one of whom took my name and summoned a nurse. I sat in a chair and started to wonder how long the wait would be in a suburban emergency room at 9:30 am on a Tuesday. I never got to finish wondering, because Tammy, the nurse, had arrived to take me to a room.
Mine was room 15, though the door never closed. Tammy took my story, my name, my vitals. She told me they were very busy and to be patient.  Within the next half an hour I had seen the nurse who gave me the IV and the doctor, talked about what happened, and heard about other people’s cats. It was agreed all around that cat bites are nasty, and decided that IV antibiotics were warranted. I tried to read the paper, but never really had time. I was out the door again by 11:30 am.
I still say it was not an emergency, and that IV antibiotics could be administered in a doctor’s office.
A day later, my arm was still sore but no longer as swollen.  The cat seems to have resumed a normal activity level, though his toes bother him noticeably.

A Story from the Weekend Before Last

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We had turkey chili for dinner. We finished dinner. We were sitting around the table talking. The youngest kid got bored with us and went to his room. He heard a “pop.” We didn’t hear a “pop,” because we were still talking. The lights went out.
We have had three power outages since we moved here. The first power outage was a result of Tropical Storm Irene, and began before we even moved in.  We were delayed in our being able to move in, so that we had to stay in a hotel the first few days of school. It was a terrible way to start the school year. The school year has been rough, too, with nasty Spanish teachers and confrontational attendance ladies who sometimes require a note just because they are clueless.  It’s all part of the long bad vacation.
Last time the power went out, it was because of a freakish snow storm in late October. This time, it was predicted to get down to about 7F overnight, as if in solidarity with the earlier, unusually cold weekend in October. Because we had heard the “pop,” the Relentless Troubleshooter called NYSEG  to report the outage. They were confused. As it was, we turned out to be only one of two houses affected, the other being our landlords, in the garage apartment next door.
A crew was dispatched, and it was determined that someone in a car had smashed into the utility pole that serves our two houses. Man Landlord (who is eccentric) insisted that we contact the police. The Relentless Troubleshooter called the local police to inform them that someone had hit our utility pole and driven away.  He was asked several tired and irritated questions like “Did the pole hit the house?” and “Did you see it?” before the crowning achievement of questions: “What do you want us to do about it?”
We were told that a North Salem policeofficer would come and have a look, but we never saw him.
Overnight, it was very, very cold, and the Relentless Troubleshooter kept the fires going in all three woodstoves. We put the food that needed to stay frozen outside. By morning the power was restored and a new pole had been installed at the top of the driveway. As of this writing, a little over two weeks later, the old pole had not been removed yet.  The Relentless Troubleshooter and other interested parties went up to make an inspection, and concluded that a small, red car with bald tires had done it (based on tracks in the mud, paint on the pole, and broken bits on the ground). That a small car could drive away after breaking a utility pole surprises me. The Man Landlord (who is eccentric) believes that the addition of a new house nearby has changed how the road looks on the curve, and while he hates the look of a big yellow arrow sign, he believes a big yellow arrow sign might be in order. 
When I was in elementary school, my father, who hated speeders who drove too fast through Davis Place, got elected to the board of neighborhood trustees.  He pushed the effort for speed bumps to be installed, in addition to having the gates to the minor streets of the subdivision closed on alternate weeks. One speed bump was added right in front of our house.
I think the reason he wanted people to slow down on Davis Drive was that he liked to play catch with my brother.  Dad would stand on the island in front of our house and my brother would stand in our yard.  People came barreling down the street between them. What he did not realize until the speed bump was added was that now there was the sound of braking, followed by the ker-thump, ker-thump of the car going over the speed bump, and then the acceleration away. Now it was much noisier, cars lingered longer, and it was not an improvement.
Today, there do not seem to be speed bumps in Davis Place anymore. At least, there were none the last time I was there.